Member Experience Specialist

Sam's Club; Tempe (AZ); On-site; USD 25,000 - 36,000; Part time

Job summary

Sam's Club in Tempe, AZ is hiring for a front-end associate to provide member service, operate the checkout area, and assist with purchases, returns, and exchanges. You will verify memberships, guide members on self-service tools, and help locate merchandise while promoting Sam's Club products and services.

The role emphasizes safety, loss prevention, and adherence to company policies. Training and coverage for shifts, plus benefits, are included where applicable.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; promotes Sam's Club products and services.
• Guides members on using self-service technology and processes purchases, returns, or exchanges as needed.
• Maintains entrance and exit areas, verifies memberships, and assists with purchases and decisions.
• Ensures safety and security by reporting unsafe situations and following policies and procedures.
• Participates in training and rollout of new programs; supports continuous learning.

Skills

Retail experience

Front end equipment

Mobile apps

Tools

Cash register

Job description

Sam's Club in Tempe, AZ is hiring for a front-end associate to provide member service, operate the checkout area, and assist with purchases, returns, and exchanges. You will verify memberships, guide members on self-service tools, and help locate merchandise while promoting Sam's Club products and services.

The role emphasizes safety, loss prevention, and adherence to company policies. Training and coverage for shifts, plus benefits, are included where applicable.