Member Experience Specialist

Sam's Club; Sioux City (IA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in Sioux City, IA is seeking a Front End Associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges per store policies, and guide members on self-service technology.

The role emphasizes helping members with purchasing decisions, promoting products, and maintaining a safe, engaging shopping environment. Competitive benefits and opportunities for training are offered.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service at the front end and acknowledge members.
• Operate checkout area and process purchases, payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services; guide members on self-service technology.
• Assist with locating merchandise and helping members make purchasing decisions.
• Maintain safety and security, training, and proper documentation of tasks.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Sioux City, IA is seeking a Front End Associate to provide member service, maintain the checkout area, and process purchases. You will assist with payments, returns, refunds, and exchanges per store policies, and guide members on self-service technology.

The role emphasizes helping members with purchasing decisions, promoting products, and maintaining a safe, engaging shopping environment. Competitive benefits and opportunities for training are offered.