Member Experience Specialist

Walmart; Shreveport (LA); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's Club in Shreveport, LA is hiring for two associate positions. You will provide member service, maintain the checkout area, resolve member issues, promote Sam's Club products and services, and guide members on self-service technology.

You will process member purchases, assist with payments, returns, refunds, and exchanges according to company policies, and follow safety standards. You will help train new Frontline staff and maintain a safe, organized shopping environment for members and

Qualifications

• Provides member service and assists customers at checkout.
• Maintains checkout area and processes purchases.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and supports payments, returns, refunds, and exchanges according to policies.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Promotes Sam's Club products and services and assists with purchases.
• Ensures checkout area is organized and maintains safety standards.
• Assists with training of Frontline Services associates on processes and procedures.

Skills

Customer service

Cash handling

Checkout operation

Merchandise assistance

Self-service guidance

Job description

Sam's Club in Shreveport, LA is hiring for two associate positions. You will provide member service, maintain the checkout area, resolve member issues, promote Sam's Club products and services, and guide members on self-service technology.

You will process member purchases, assist with payments, returns, refunds, and exchanges according to company policies, and follow safety standards. You will help train new Frontline staff and maintain a safe, organized shopping environment for members and