Member Experience Specialist

Wauna Credit Union; Scappoose (OR); On-site; USD 45,847,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Paid holidays

Life insurance

Disability insurance

Employee assistance program

Wellness program

Flexible spending accounts

Job summary

Wauna Credit Union in Scappoose, Oregon is seeking a Front Desk Member Service Representative to warmly greet members, handle transactions, and answer questions with a consultative approach.

This entry-level role focuses on putting members first and referring products and services to support credit union goals, while staying accurate, professional in a fast-paced lobby.

Occasional evening/weekend shifts may be required.

Qualifications

• High School diploma or GED required.
• At least one year of cash handling or public-facing experience.

Responsibilities

• Greet and assist members with transactions and account questions.
• Promote products and services using a consultative approach.
• Elevate complaints or account issues to the appropriate supervisor.
• Maintain accuracy and excellence in a fast-paced lobby.

Skills

Cash handling

Customer service

Education

High School Diploma or GED

Job description

Wauna Credit Union in Scappoose, Oregon is seeking a Front Desk Member Service Representative to warmly greet members, handle transactions, and answer questions with a consultative approach.

This entry-level role focuses on putting members first and referring products and services to support credit union goals, while staying accurate, professional in a fast-paced lobby.

Occasional evening/weekend shifts may be required.