Member Experience Specialist

Ymcadetroit; Royal Oak, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Family Membership

Flexible Scheduling

Family-friendly Work Environment

Employee Assistance Program & 401k

Job summary

South Oakland Family YMCA in Royal Oak, MI is hiring a Part-Time Member Experience Associate to deliver exceptional member service and support. You will greet members, answer questions, and help guests navigate programs while upholding YMCA standards.

Ideal candidates have a high school diploma, customer service experience, and strong communication skills. Flexible scheduling and a family-friendly environment are offered at this location.

Qualifications

• High school diploma or equivalent; 18+ years of age.
• Experience in customer service, preferably in a busy setting, with typing knowledge.
• Strong organizational and communication skills; friendly, neat, dependable, and a self-starter.

Responsibilities

• Provide excellent customer service to members and guests.
• Maintain a neat, organized work area and direct members to programs.
• Create a positive first impression with a welcoming greeting.
• Perform other duties as directed by Supervisor.

Skills

Customer service

Communication

Organizational skills

Friendly demeanor

Self-starter

Education

High school diploma

Job description

South Oakland Family YMCA in Royal Oak, MI is hiring a Part-Time Member Experience Associate to deliver exceptional member service and support. You will greet members, answer questions, and help guests navigate programs while upholding YMCA standards.

Ideal candidates have a high school diploma, customer service experience, and strong communication skills. Flexible scheduling and a family-friendly environment are offered at this location.