Member Experience Specialist

Walmart Inc.

Sacramento (CA)

Sur place

USD 26 000 - 37 000

Plein temps

Il y a 5 jours
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Avantages offerts par ce poste

Health benefits: medical, vision, and牙
401(k) and stock purchase plans
Company-paid life insurance
Paid time off (PTO)

Résumé du poste

Walmart Inc. in Sacramento is seeking a front-end associate to deliver outstanding member service, maintain the checkout area, and support purchases and inquiries.

You will guide members on self-service options, process payments, returns, and exchanges, and help maintain a safe, organized shopping environment. The role emphasizes adherence to safety standards, training, and teamwork.

This position offers competitive pay and benefits, with opportunities for growth within Sam's Club.

Responsabilités

  • Provides member service and maintains the checkout area.
  • Resolves member issues and concerns and promotes Sam's Club products.
  • Guides members on self-service technology and processes purchases.
  • Handles payments, returns, refunds, and exchanges per policies.
  • Follows safety standards and conducts safety sweeps.
  • Maintains entrance and exit areas; verifies membership cards.
  • Identifies member needs and assists with purchasing decisions.
  • Zones and arranges merchandise; maintains a safe shopping environment.
  • Assists with training of Member Frontline Services associates on processes.
  • Delivers training and continuous learning opportunities.

Description du poste

Walmart Inc. in Sacramento is seeking a front-end associate to deliver outstanding member service, maintain the checkout area, and support purchases and inquiries.

You will guide members on self-service options, process payments, returns, and exchanges, and help maintain a safe, organized shopping environment. The role emphasizes adherence to safety standards, training, and teamwork.

This position offers competitive pay and benefits, with opportunities for growth within Sam's Club.

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