Member Experience Specialist

Socket.dev; Quincy (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Paid time off

Job summary

Sam's Club in Quincy, IL is seeking a front-line associate to deliver member service at the checkout, assist with purchases, and promote products and services. You will handle transactions, returns, and exchanges while following company policies and safety guidelines.

The role includes maintaining a clean checkout area, supporting self-service technology, and contributing to a welcoming shopping environment for all members.

Qualifications

• Retail experience including operating front end equipment and handling cash transactions.
• Experience working with mobile retail applications is preferred.
• Ability to assist customers with purchasing decisions and questions.

Responsibilities

• Provides member service and maintains the checkout area; resolves member issues and supports self-service technology.
• Promotes Sam's Club products and services; processes purchases, returns, refunds, and exchanges per policy.
• Maintains safety, order, and cleanliness in the store; follows security and safety practices.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Quincy, IL is seeking a front-line associate to deliver member service at the checkout, assist with purchases, and promote products and services. You will handle transactions, returns, and exchanges while following company policies and safety guidelines.

The role includes maintaining a clean checkout area, supporting self-service technology, and contributing to a welcoming shopping environment for all members.