Member Experience Specialist

Sam's Club; Quincy (IL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education program Live Better U

Job summary

Sam's Club in Quincy, IL is hiring for a front-end associate. You will provide member service, operate checkout, process purchases, and assist with returns and exchanges while promoting products and services.

You will maintain safety standards, help customers with self-checkout technology, organize merchandise, and participate in training programs. The role emphasizes teamwork, integrity, and delivering a positive member experience in a fast-paced retail environment.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Working with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases, returns, refunds and exchanges according to store policies.
• Promote Sam's Club products and services and guide members with self-service technology.

Skills

Retail experience

Front-end equipment usage

Job description

Sam's Club in Quincy, IL is hiring for a front-end associate. You will provide member service, operate checkout, process purchases, and assist with returns and exchanges while promoting products and services.

You will maintain safety standards, help customers with self-checkout technology, organize merchandise, and participate in training programs. The role emphasizes teamwork, integrity, and delivering a positive member experience in a fast-paced retail environment.