Member Experience Specialist

Sam's Club; Plano (TX); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and company-paid life insurance

Paid time off benefits including PTO and parental leave

Education assistance through Live Better U

Job summary

Sam's Club in Plano, Texas is seeking a dedicated associate to provide member service, maintain checkout areas, and assist members with purchases. The ideal candidate will have retail experience, including operating front end equipment and working with mobile retail applications. This role focuses on delivering excellent customer service while ensuring compliance with company policies and safety standards. Employee benefits include health coverage, paid time off, and educational assistance through the Live Better U program.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and maintains checkout area.
• Assists with payments, returns, refunds, and exchanges.
• Trains Member Frontline Services associates.

Skills

Retail experience

Operating front end equipment

Working with mobile retail applications

Job description

Sam's Club in Plano, Texas is seeking a dedicated associate to provide member service, maintain checkout areas, and assist members with purchases. The ideal candidate will have retail experience, including operating front end equipment and working with mobile retail applications. This role focuses on delivering excellent customer service while ensuring compliance with company policies and safety standards. Employee benefits include health coverage, paid time off, and educational assistance through the Live Better U program.