Member Experience Specialist

Socket.dev; Pearl City (HI); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Walmart's Sam's Club in Pearl City, HI is seeking a Member Frontline Services associate. You will provide member service, maintain the checkout area, and promote Sam's Club products and services to members.

You will guide members on self-service technology, process purchases, and assist with payments, returns, refunds, and exchanges according to store policies. You will help keep the shopping environment safe and report issues promptly to management.

Responsibilities

• Provides member service.
• Maintains checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines.
• Reports unsafe situations to facility management.

Job description

Walmart's Sam's Club in Pearl City, HI is seeking a Member Frontline Services associate. You will provide member service, maintain the checkout area, and promote Sam's Club products and services to members.

You will guide members on self-service technology, process purchases, and assist with payments, returns, refunds, and exchanges according to store policies. You will help keep the shopping environment safe and report issues promptly to management.