Member Experience Specialist

Sam's East, Inc.; Norman (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education benefits

Employee discounts

Job summary

Sam's Club in Norman, OK is seeking a Retail Front End Associate to provide friendly member service, process purchases, and assist with returns and payments. You will operate front-end equipment, guide members on self-service tools, and promote store products and services. The role emphasizes safety, merchandise organization, and teamwork.

The position offers competitive pay and benefits, with opportunities for training and growth within the Sam's Club team.

Qualifications

• Retail experience including operating front end equipment and working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Promotes Sam's Club products and services and guides members on self-service tech.
• Maintains safety, security, and cleanliness of the store environment.
• Trains new associates and rolls out new programs.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Norman, OK is seeking a Retail Front End Associate to provide friendly member service, process purchases, and assist with returns and payments. You will operate front-end equipment, guide members on self-service tools, and promote store products and services. The role emphasizes safety, merchandise organization, and teamwork.

The position offers competitive pay and benefits, with opportunities for training and growth within the Sam's Club team.