Member Experience Specialist

International Workplace Group plc; Madison (WI); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Generous paid time off

401K program with company match

Comprehensive health care

Quarterly bonus plan

Bright and inspiring work environment

Job summary

International Workplace Group plc in Madison, Wisconsin is seeking a Community Associate to support new and existing customers in a vibrant workspace environment. Your role involves managing customer interactions, ensuring administrative tasks are completed efficiently, and fostering a positive community atmosphere.

Ideal candidates will have strong communication skills, problem-solving abilities, and at least 1 year of customer service experience. Enjoy competitive pay starting at $19/hour, generous time off, and a bright work environment with achievable career paths.

Qualifications

• 1+ years of customer service experience preferred.
• Ability to build strong professional relationships.
• Experience using MS Office and basic IT equipment.

Responsibilities

• Manage customer requests and support needs.
• Organize networking events and maintain community atmosphere.
• Handle administrative tasks and ensure customer satisfaction.

Skills

Customer service experience

Problem-solving

Communication

IT proficiency (MS Office)

Job description

International Workplace Group plc in Madison, Wisconsin is seeking a Community Associate to support new and existing customers in a vibrant workspace environment. Your role involves managing customer interactions, ensuring administrative tasks are completed efficiently, and fostering a positive community atmosphere.

Ideal candidates will have strong communication skills, problem-solving abilities, and at least 1 year of customer service experience. Enjoy competitive pay starting at $19/hour, generous time off, and a bright work environment with achievable career paths.