Member Experience Specialist

Sam's East, Inc.; Lubbock (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's East, Inc. is seeking a friendly, customer-focused associate to join our Sam's Club location in Lubbock, TX. You will provide member service, operate front-end equipment, process purchases, and resolve issues to keep the store running smoothly.

You'll promote Sam's Club products, assist with payments, returns, exchanges, and help customers with self-checkout and mobile retail apps. A positive attitude and teamwork are essential to ensure a safe, efficient shopping experience for members.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and assists with payments, returns, refunds, and exchanges as per policies.
• Promotes Sam's Club products and services and assists with self-service technology.

Skills

Retail experience

Mobile apps

Job description

Sam's East, Inc. is seeking a friendly, customer-focused associate to join our Sam's Club location in Lubbock, TX. You will provide member service, operate front-end equipment, process purchases, and resolve issues to keep the store running smoothly.

You'll promote Sam's Club products, assist with payments, returns, exchanges, and help customers with self-checkout and mobile retail apps. A positive attitude and teamwork are essential to ensure a safe, efficient shopping experience for members.