Member Experience Specialist

Excel Fitness; Layton (UT); Híbrido; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Excel Fitness in Layton, UT seeks a dependable Team Member to help keep the fitness club clean, safe, and welcoming. You will operate the Planet Fitness app for updates and assist members with information and services throughout shifts.

The role requires staying professional, following training, and balancing cash; you will work with management to promote memberships and ensure compliance with policies and laws.

Qualificações

• Must be at least 18 years old and have a High School Diploma or equivalent.
• CPR/AED certification required before working alone; training available within 30 days.
• Comfortable standing for long periods and able to lift up to 25 pounds regularly.

Responsabilidades

• Perform assigned tasks to maintain club cleanliness and atmosphere.
• Input and update member information into tablets and POS.
• Provide high level member service and enforce policies and guidelines.
• Balance cash drawers daily and audit inventory with leadership.
• Assist GM/AM with membership promotions and operational tasks.
• Ensure compliance with state and federal laws and insurance requirements.

Conhecimentos

Communication

Team player

Critical thinking

Organization

Customer service

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft Office

POS system

Descrição da oferta de emprego

Excel Fitness in Layton, UT seeks a dependable Team Member to help keep the fitness club clean, safe, and welcoming. You will operate the Planet Fitness app for updates and assist members with information and services throughout shifts.

The role requires staying professional, following training, and balancing cash; you will work with management to promote memberships and ensure compliance with policies and laws.