Member Experience Specialist – Gym Front Desk

Excel Fitness; Rowlett (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Rowlett, Texas is seeking a Team Player to help maintain a clean, welcoming gym environment and provide excellent member service. You will assist with club operations, ensure safety protocols, manage inventories, and support promotions as needed.

The role requires standing for long periods, CPR/AED certification, and a high school diploma; familiarity with the Planet Fitness app and basic IT skills are preferred.

Qualifications

• Great communication skills with internal and external customers.
• Must be team-oriented, motivated, and well-organized.
• Ability to think critically and evaluate solutions to problems proactively.
• Proficient ability in Microsoft Office and using a computer.

Responsibilities

• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness and atmosphere.
• Stay proficient in Planet Fitness mobile app use, content, and updates.
• Ensure that all proper training has been completed to operate safely and efficiently.

Skills

Communication skills

Teamwork

Stand for long periods

Microsoft Office

Education

High School Diploma or equivalent

CPR Certification and AED Certification

Job description

Excel Fitness in Rowlett, Texas is seeking a Team Player to help maintain a clean, welcoming gym environment and provide excellent member service. You will assist with club operations, ensure safety protocols, manage inventories, and support promotions as needed.

The role requires standing for long periods, CPR/AED certification, and a high school diploma; familiarity with the Planet Fitness app and basic IT skills are preferred.