Member Experience Specialist

Sam's West, Inc.; Kansas City (KS); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

PTO & leave

Employee discounts

Education benefits

Job summary

Sam's West, Inc. is hiring for a Member Frontline Services role at 10510 Parallel Pkwy, Kansas City, KS. You will provide member service, maintain the checkout area, and help with purchases, returns, and exchanges while promoting Sam's Club products.

The position requires retail experience, comfort with front-end equipment, and familiarity with mobile retail apps. You will support training, deliver program rollout, and help keep the store safe and welcoming for members.

Qualifications

• Retail experience including operating front end equipment.
• Experience using mobile retail applications.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Provide member service and resolve issues.
• Maintain checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges.
• Explain and promote Walmart/Sam's Club products and services.
• Maintain safety and security practices.

Skills

Retail experience

Front end equipment

Mobile apps

Tools

Cash register

Job description

Sam's West, Inc. is hiring for a Member Frontline Services role at 10510 Parallel Pkwy, Kansas City, KS. You will provide member service, maintain the checkout area, and help with purchases, returns, and exchanges while promoting Sam's Club products.

The position requires retail experience, comfort with front-end equipment, and familiarity with mobile retail apps. You will support training, deliver program rollout, and help keep the store safe and welcoming for members.