Member Experience Specialist

Sam's Club; Holland (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and!

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Holland, MI is hiring for frontline roles at the Holland location. The position involves providing member service, operating front-end equipment, processing purchases, and supporting members with self-service technology. You’ll promote products and handle returns while maintaining a safe, efficient checkout area.

The role offers hourly pay between $17 and $25, with eligibility for additional premiums and benefits. Previous retail experience is preferred and reliability is essential.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Experience with mobile retail applications
• Willingness to meet minimum qualifications

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes purchases.
• Promotes Sam's Club products and services; assists with returns and exchanges as per policy.
• Gives guidance on self-service technology and assists members with decisions.
• Maintains safety and security of the store and assets.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Holland, MI is hiring for frontline roles at the Holland location. The position involves providing member service, operating front-end equipment, processing purchases, and supporting members with self-service technology. You’ll promote products and handle returns while maintaining a safe, efficient checkout area.

The role offers hourly pay between $17 and $25, with eligibility for additional premiums and benefits. Previous retail experience is preferred and reliability is essential.