Member Experience Specialist

Excel Fitness; Harker Heights (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Excel Fitness in Harker Heights, TX is seeking a Team Player to help maintain a welcoming, clean club and assist members with services and amenities. You will balance cash, input member data, and support membership promotions while upholding Excel standards.

The role requires 18+, a HS diploma, CPR/AED within 30 days, and strong communication. Proficiency with Microsoft Office and Excel is expected; shifts may include mornings, evenings, weekends.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR Certification and AED Certification are required before working alone.
• Comfortable standing for long periods of time.
• Great communication skills with internal and external customers.
• Team-oriented, motivated, and well-organized.
• Proficient ability in Microsoft Office and using a computer.
• Familiar with Excel’s mission, values, and culture.

Responsibilities

• Perform duties during assigned work shift to maintain club cleanliness.
• Monitor and maintain club atmosphere and appearance.
• Assist members with equipment and amenities as needed.
• Input and update member information into tablets and POS.
• Balance cash drawers daily.
• Promote memberships and assist with promotions and events.

Skills

Customer service

Communication

Team orientation

Problem solving

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Excel Fitness in Harker Heights, TX is seeking a Team Player to help maintain a welcoming, clean club and assist members with services and amenities. You will balance cash, input member data, and support membership promotions while upholding Excel standards.

The role requires 18+, a HS diploma, CPR/AED within 30 days, and strong communication. Proficiency with Microsoft Office and Excel is expected; shifts may include mornings, evenings, weekends.