Member Experience Specialist

Sam's West, Inc.; Gilbert (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Job summary

Sam's Club in Gilbert, AZ is seeking a Frontline Service associate to provide member service, assist with purchases, and maintain a welcoming checkout area. You will verify memberships, guide customers on self-service tools, and handle payments, returns, and exchanges according to policy.

The role emphasizes safety, merchandising, training, and delivering a positive shopping experience for members, with opportunities for program rollout training and continuous process improvements.

Qualifications

• Retail experience required.
• Experience operating front-end equipment (cash register) and assisting customers.

Responsibilities

• Provide member service and assist with purchases.
• Maintain checkout area and process payments, returns, and exchanges.

Skills

Retail experience

Cashier/Front-end tech

Tools

Cash register

Job description

Sam's Club in Gilbert, AZ is seeking a Frontline Service associate to provide member service, assist with purchases, and maintain a welcoming checkout area. You will verify memberships, guide customers on self-service tools, and handle payments, returns, and exchanges according to policy.

The role emphasizes safety, merchandising, training, and delivering a positive shopping experience for members, with opportunities for program rollout training and continuous process improvements.