Member Experience Specialist

Walmart; Pueblo (CO); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Employee discounts

Education benefits - Live Better U

Job summary

Walmart's Sam's Club location in Pueblo, CO is seeking a customer-focused associate to provide member service at the front end. You will maintain the checkout area, handle purchases, returns, and exchanges, and promote products and services while guiding members on self-service technology.

Responsibilities include assisting with training, ensuring safety and security, and maintaining merchandise flow and a welcoming shopping environment for members throughout shifts.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns and promotes Sam’s Club products and services.
• Guides members on using self-service technology and processes purchases, payments, returns, refunds, and exchanges.
• Assists with training on company processes and procedures for frontline staff.
• Ensures safety, security, and cleanliness in the front-end area and surrounding premises.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Walmart's Sam's Club location in Pueblo, CO is seeking a customer-focused associate to provide member service at the front end. You will maintain the checkout area, handle purchases, returns, and exchanges, and promote products and services while guiding members on self-service technology.

Responsibilities include assisting with training, ensuring safety and security, and maintaining merchandise flow and a welcoming shopping environment for members throughout shifts.