Member Experience Specialist

Sam's Club; Auburn Hills (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Company discounts

Education benefit program

Job summary

Sam's Club is seeking a dedicated individual to join their team in Auburn Hills, Michigan. The role focuses on providing exceptional member service, handling customer transactions, and maintaining a safe shopping environment.

The ideal candidate will have retail experience and will assist members with inquiries and purchases. Competitive pay from $17 to $25 per hour along with excellent benefits, including health and education programs, are provided.

Qualifications

• Retail experience including operating front-end equipment.
• Hands-on familiarity with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Assists with payments, returns, refunds, and exchanges.

Skills

Retail experience

Operating front-end equipment

Working with mobile retail applications

Job description

Sam's Club is seeking a dedicated individual to join their team in Auburn Hills, Michigan. The role focuses on providing exceptional member service, handling customer transactions, and maintaining a safe shopping environment.

The ideal candidate will have retail experience and will assist members with inquiries and purchases. Competitive pay from $17 to $25 per hour along with excellent benefits, including health and education programs, are provided.