Member Experience Specialist

Walmart; Dallas (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Vision & dental

401(k)

Life insurance

PTO & leave

Live Better U education

Employee discounts

Disability benefits

Adoption assistance

Military Leave Pay

Job summary

Walmart’s Sam’s Club location seeks a frontline associate to provide member service, operate checkout areas, and resolve member issues. The role involves processing purchases, assisting with payments, returns, refunds, and exchanges per policy while promoting Sam’s Club products and services.

You will guide members on self-service tech and uphold safety and security standards. Responsibilities include maintaining entrances and exits, helping locate merchandise, and delivering training on new

Qualifications

• Retail experience, especially at checkout stations.
• Familiar with using mobile retail applications.
• Ability to assist customers with purchases and decisions.

Responsibilities

• Provide member service at the front end and maintain checkout areas.
• Assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services to members.
• Guide members on self-service technology and store processes.
• Ensure safety compliance and conduct safety checks.

Skills

Retail experience

Front-end equipment

Mobile apps

Tools

Mobile retail apps

Job description

Walmart’s Sam’s Club location seeks a frontline associate to provide member service, operate checkout areas, and resolve member issues. The role involves processing purchases, assisting with payments, returns, refunds, and exchanges per policy while promoting Sam’s Club products and services.

You will guide members on self-service tech and uphold safety and security standards. Responsibilities include maintaining entrances and exits, helping locate merchandise, and delivering training on new