Member Experience Specialist

Walmart; Cincinnati (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off

Live Better U education benefit

Job summary

Sam's Club in Cincinnati, OH, is hiring for multiple open positions at Sam's Club #6528. The role centers on helping members, handling purchases, and providing guidance on self-service tools, with a focus on safety and loss prevention. Excellent customer service, cash handling, and teamwork are essential.

The position offers competitive pay, benefits, and opportunities for growth within a dynamic club environment in Cincinnati.

Qualifications

• Minimum qualifications are listed for this position.
• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and resolves issues at checkout.
• Promotes Sam's Club products and assists with payments, returns, refunds, and exchanges.
• Guides members on self-service technology and follows safety standards.
• Maintains entrances and exits, secures assets, and reports unsafe situations.
• Assists with training of associates on processes and new technology.
• Delivers exceptional service and maintains a safe shopping environment.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Cincinnati, OH, is hiring for multiple open positions at Sam's Club #6528. The role centers on helping members, handling purchases, and providing guidance on self-service tools, with a focus on safety and loss prevention. Excellent customer service, cash handling, and teamwork are essential.

The position offers competitive pay, benefits, and opportunities for growth within a dynamic club environment in Cincinnati.