Member Experience Specialist

Sage Credit Union; Christmas Valley (OR); On-site; USD 23,000 - 37,000; Full time

Job summary

Sage Credit Union is hiring a friendly and detail-oriented Member Service Representative (MSR) to join our team in Oregon. You will handle deposits, withdrawals, transfers, and card maintenance while advising members on Credit Union products and services.

Your goal is to deepen relationships and help members achieve their financial goals. You will open accounts, assist with electronic banking, and support branch operations.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of financial services experience preferred.
• Customer service experience strongly preferred.
• Detail oriented with strong communication and interpersonal skills.

Responsibilities

• Receive and process member financial transactions (deposits, withdrawals, fund transfers, loan payments, cash advances, and card maintenance).
• Open accounts and assist members with electronic banking services.
• Build member relationships and refer products and services to meet member needs.
• Support branch opening/closing and participate in ongoing coaching and development.

Education

High School Diploma or equivalent

Job description

Sage Credit Union is hiring a friendly and detail-oriented Member Service Representative (MSR) to join our team in Oregon. You will handle deposits, withdrawals, transfers, and card maintenance while advising members on Credit Union products and services.

Your goal is to deepen relationships and help members achieve their financial goals. You will open accounts, assist with electronic banking, and support branch operations.