Member Experience Specialist

Sam's Club; Bullhead City (AZ); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Bullhead City, AZ is seeking a customer-focused Associate to support member checkout and service. You will assist with purchases, returns, and exchanges, promote store products, and help members with self-service technology to improve their shopping experience.

The role emphasizes accurate cash handling, friendly assistance, and teamwork to maintain a safe and efficient front-end area. Previous retail and POS experience is helpful for success.

Qualifications

• Retail experience with front-end checkout equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and guides members on self-service technology.

Skills

Retail experience

Cash register

Mobile apps

Tools

POS systems

Job description

Sam's Club in Bullhead City, AZ is seeking a customer-focused Associate to support member checkout and service. You will assist with purchases, returns, and exchanges, promote store products, and help members with self-service technology to improve their shopping experience.

The role emphasizes accurate cash handling, friendly assistance, and teamwork to maintain a safe and efficient front-end area. Previous retail and POS experience is helpful for success.