Member Experience Specialist

Walmart; Alpharetta (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

PTO

Job summary

Walmart's Sam’s Club location in Alpharetta seeks a friendly associate to support members at the front end. You will handle purchases, assist with payments, returns, and exchanges, and guide members on using self-checkout and other technologies.

You will help maintain a safe, organized checkout environment and support training for new team members. The role emphasizes customer service, efficiency, and compliance with company policies, with opportunities for benefits and growth within Walmart and

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.
• Ability to work in a dynamic team environment.

Responsibilities

• Provides member service and resolves issues at the front end.
• Maintains checkout area and processes purchases.
• Handles payments, returns, refunds, and exchanges per policy.
• Assists with self-service technology guidance for members.
• Maintains safety and security procedures.
• Trains new Frontline Services associates on processes.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Walmart's Sam’s Club location in Alpharetta seeks a friendly associate to support members at the front end. You will handle purchases, assist with payments, returns, and exchanges, and guide members on using self-checkout and other technologies.

You will help maintain a safe, organized checkout environment and support training for new team members. The role emphasizes customer service, efficiency, and compliance with company policies, with opportunities for benefits and growth within Walmart and