Member Experience Specialist — Front End & Service

Walmart Inc.; Tucker (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Product discounts

Education programs

Job summary

Walmart Inc. in Tucker, GA is seeking a Sam's Club Member Frontline Services associate. You will provide member service, operate the checkout, process purchases, and assist with payments, returns, refunds, and exchanges while guiding customers on self-service technology and promoting Sam's Club products.

You will maintain the checkout area, organize merchandise, and help members with purchasing decisions. The role emphasizes safety, accuracy, and customer-first service, with an hourly wage range

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assists with purchases.
• Maintains checkout area and processes payments, returns, refunds and exchanges.
• Promotes Sam's Club products and services; guides members on self-service tech.
• Resolves member issues and concerns; locates and recommends merchandise.
• Ensures safety and security procedures; reports unsafe situations.
• Zones and organizes merchandise; maintains entry/exit areas; completes documentation.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Mobile retail apps

Job description

Walmart Inc. in Tucker, GA is seeking a Sam's Club Member Frontline Services associate. You will provide member service, operate the checkout, process purchases, and assist with payments, returns, refunds, and exchanges while guiding customers on self-service technology and promoting Sam's Club products.

You will maintain the checkout area, organize merchandise, and help members with purchasing decisions. The role emphasizes safety, accuracy, and customer-first service, with an hourly wage range