Member Experience Specialist

Walmart; Auburn (AL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education program

Job summary

Walmart in Auburn, AL is hiring a Front End Associate to provide member service, operate checkout areas, and process purchases at Sam's Club locations. You will guide members on self-service tools, assist with payments, returns, and exchanges following store policy, while promoting products and services.

Responsibilities include maintaining clear entrance/exit zones, assisting with merchandise, preventing loss, and supporting training of colleagues on processes and new technology.

Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Responsibilities

• Provides member service and processes purchases.
• Maintains the checkout area and resolves member issues.
• Promotes Sam’s Club products and services and guides self-service tech.
• Assists with payments, returns, refunds, and exchanges per policy.
• Maintains security and safety, including area inspections and loss prevention tasks.
• Trains new Frontline Services associates on processes and new technology.

Skills

Cashier operations

Customer service

Retail experience

Tools

Front-end POS systems

Job description

Walmart in Auburn, AL is hiring a Front End Associate to provide member service, operate checkout areas, and process purchases at Sam's Club locations. You will guide members on self-service tools, assist with payments, returns, and exchanges following store policy, while promoting products and services.

Responsibilities include maintaining clear entrance/exit zones, assisting with merchandise, preventing loss, and supporting training of colleagues on processes and new technology.