Member Experience & Solutions Advocate

Avadian Credit Union; Helena (AL); On-site; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Competitive benefits package

Saturdays 8:45 a.m. - 12:30 p.m.

Job summary

Avadian Credit Union in Helena, AL is hiring a Member Experience Advocate - Universal at the Helena Branch. The role involves serving as a full-service liaison, offering needs-based solutions, handling transactions, opening accounts, and promoting Avadian's financial products.

The position requires 1–3 years of retail banking experience and a high school diploma or GED, with a competitive benefits package and occasional travel between locations. Saturdays are required.

Qualifications

• One to three years of retail banking experience.
• Sales quota experience or sales management experience.
• High school diploma or GED.

Responsibilities

• Serve as a full-service liaison, providing needs-based solutions to members and selling Avadian's financial products.
• Perform branch transactions, open accounts, and resolve member issues.
• Balance the branch vault and related cash handling functions.
• Maintain knowledge of Avadian products, CRM system, and banking procedures.
• Support member retention and branch coverage, including occasional travel between locations.

Skills

Retail banking experience

Sales quota experience

Spanish language (bonus)

Education

High school diploma or GED

Job description

Avadian Credit Union in Helena, AL is hiring a Member Experience Advocate - Universal at the Helena Branch. The role involves serving as a full-service liaison, offering needs-based solutions, handling transactions, opening accounts, and promoting Avadian's financial products.

The position requires 1–3 years of retail banking experience and a high school diploma or GED, with a competitive benefits package and occasional travel between locations. Saturdays are required.