Member Experience Shopper & Solutions Pro

Sam's Club; Latham (NY); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Long-term disability

Employee discounts

Education programs

Job summary

Sam's Club in Latham, NY is seeking an on-site associate to develop and support Membership programs, promote products, and process memberships and credit accounts. You will ensure safety standards, assist with Order pull and packing, and deliver member service with a focus on accuracy and satisfaction.

The role emphasizes teamwork, integrity, and operating in a fast-paced retail environment, with opportunities for growth and participation in company-wide safety initiatives.

Qualifications

• Provide member services and assist with purchasing decisions.
• Promote Walmart/Sam’s Club products and services.
• Follow safety standards, procedures and guidelines.
• Handle and process memberships, upgrades, and credit accounts.

Responsibilities

• Develop and support Membership programs and benefits information.
• Process Membership upgrades and credit accounts.
• Assist with orders, pull items, and ensure accurate invoicing.
• Deliver member service and resolve issues.

Skills

Customer service

Safety compliance

Teamwork

Inventory handling

Sales support

Job description

Sam's Club in Latham, NY is seeking an on-site associate to develop and support Membership programs, promote products, and process memberships and credit accounts. You will ensure safety standards, assist with Order pull and packing, and deliver member service with a focus on accuracy and satisfaction.

The role emphasizes teamwork, integrity, and operating in a fast-paced retail environment, with opportunities for growth and participation in company-wide safety initiatives.