Member Experience Shopper & Services Specialist

Sam's Club; Richmond (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off

Education benefits

Job summary

Sam's Club in Richmond, TX is seeking a member-focused associate to assist customers, explain membership benefits, and help with purchases and checkout. You will ensure accurate processing of orders and support Members through the shopping experience.

The role emphasizes teamwork, safety, and delivering friendly service while meeting performance goals. Competitive benefits accompany this hourly position.

Qualifications

• Customer service experience in a retail environment.
• Ability to assist Members with purchases and memberships.

Responsibilities

• Assist Members with purchasing decisions and locating items.
• Process memberships upgrades and customer accounts.
• Pick, wrap, and secure items for Members from shelves.
• Maintain safety and follow safety standards and procedures.
• Provide outstanding customer service and resolve inquiries.

Skills

Customer service

Retail knowledge

Teamwork

Communication

Job description

Sam's Club in Richmond, TX is seeking a member-focused associate to assist customers, explain membership benefits, and help with purchases and checkout. You will ensure accurate processing of orders and support Members through the shopping experience.

The role emphasizes teamwork, safety, and delivering friendly service while meeting performance goals. Competitive benefits accompany this hourly position.