Member Experience Shopper & Orders Expert

Sam's East, Inc.; Las Cruces (NM); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Life insurance

Education benefits

Employee discounts

Job summary

Sam's Club is seeking team members to assist Members by providing information on Membership benefits and guiding purchases to maximize value. You will process upgrades and credit accounts, support sales events, and ensure accurate order fulfillment while maintaining safety standards.

You will help Members with purchasing decisions, resolve issues, and promote the Company's products and services, aligning with Walmart's values and policies.

Qualifications

• Provide information on Membership benefits and promoting Walmart products/services.
• Assist with Membership upgrades, credit accounts, and meeting goals.
• Promote a safe, compliant workplace and follow safety guidelines.

Responsibilities

• Provide Member service by acknowledging needs and assisting with purchases.
• Fulfill Member orders, process upgrades and credits, and handle invoicing accurately.
• Support sales events and promotional activities to meet membership goals.
• Adhere to policies and ethics, and uphold Walmart values in daily tasks.

Skills

Customer service

Sales support

Product knowledge

Safety compliance

Job description

Sam's Club is seeking team members to assist Members by providing information on Membership benefits and guiding purchases to maximize value. You will process upgrades and credit accounts, support sales events, and ensure accurate order fulfillment while maintaining safety standards.

You will help Members with purchasing decisions, resolve issues, and promote the Company's products and services, aligning with Walmart's values and policies.