Member Experience & Service Specialist

Sam's West, Inc.; Topeka (KS); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off (PTO)

Employee discounts

Education assistance

Job summary

Walmart's Sam's Club in Topeka, KS is hiring a Member Frontline Services associate to provide member service, process purchases, and support self-checkout technologies. You will verify memberships, assist with returns, and help maintain a safe shopping environment.

You'll learn company policies, assist with training, and contribute to a team focused on delivering value to members while upholding safety and integrity standards in a fast-paced retail setting.

Qualifications

• Provide member service and resolve issues.
• Maintain checkout and merchandise areas.
• Guide members on self-service technology.
• Process purchases, payments, returns, and exchanges.
• Ensure safety procedures and security policies are followed.

Responsibilities

• Assist members with purchasing decisions and locating items.
• Acknowledge members and verify membership cards.
• Assist with payments, returns, refunds, and exchanges per policy.
• Maintain front-end areas and safe shopping environment.
• Support training of associates on processes and tools.

Skills

Member service

Customer support

Teamwork

Safety awareness

Cash handling

Job description

Walmart's Sam's Club in Topeka, KS is hiring a Member Frontline Services associate to provide member service, process purchases, and support self-checkout technologies. You will verify memberships, assist with returns, and help maintain a safe shopping environment.

You'll learn company policies, assist with training, and contribute to a team focused on delivering value to members while upholding safety and integrity standards in a fast-paced retail setting.