Member Experience & Sales Specialist (Flexible Hours)

Workout Anytime Franchising Systems, LLC; Cookeville (TN); On-site; USD 16,531 - 24,796; Full time

Job summary

Workout Anytime Franchising Systems, LLC is seeking a Member Experience Expert to be the first and last impression of the club. You will welcome guests, support membership growth, and ensure a clean, organized environment while delivering outstanding service.

In this role, you will conduct tours, assist with enrollments, process payments, and promote fitness programs and referrals. The position requires flexibility to work mornings, evenings, weekends, and holidays in a fast-paced health club

Qualifications

• Greet members and guests with enthusiasm and professionalism.
• Build relationships to create a welcoming club environment.
• Resolve account or access issues and respond to questions promptly.
• Deliver exceptional customer service to promote satisfaction and retention.
• Assist with memberships, payments, and account updates accurately.

Responsibilities

• Greet members and guests with enthusiasm and professionalism.
• Build relationships to create a welcoming club environment.
• Assist with memberships, payments, and account updates accurately.
• Promote member referrals, programs, and club promotions.
• Maintain a clean, organized, and inviting club environment.

Skills

Customer service

Communication

Hospitality

Sales

Multitasking

Flexible hours

Education

High school diploma or equivalent

Tools

POS system

Job description

Workout Anytime Franchising Systems, LLC is seeking a Member Experience Expert to be the first and last impression of the club. You will welcome guests, support membership growth, and ensure a clean, organized environment while delivering outstanding service.

In this role, you will conduct tours, assist with enrollments, process payments, and promote fitness programs and referrals. The position requires flexibility to work mornings, evenings, weekends, and holidays in a fast-paced health club