Member Experience & Sales Specialist

Orangetheory - Franchise #0263; Nashville (TN); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Bonus based on performance

Employee discounts

Complimentary Orangetheory Membership

Paid training and ongoing professional

Career growth

Job summary

Orangetheory Fitness East Nashville is seeking a Sales & Member Experience Specialist to welcome members, nurture relationships, and promote memberships. You’ll work with coaches to provide an outstanding onboarding experience and help achieve membership and retention goals.

If you’re energetic, people-focused, goal-driven, and thrive in a positive team environment, we’d love to meet you. This part-time role offers a mid/evening shift with several weekday hours and some weekends, plus a

Qualifications

• Previous sales or customer service experience is preferred, but not required. We can teach sales—we’re looking for someone with the right attitude, work ethic, and desire to grow.

Responsibilities

• Welcome every member and guest with enthusiasm and genuine hospitality.
• Create memorable first impressions that make people excited to return.
• Develop lasting relationships with members and become part of their fitness journey.
• Introduce prospective members to the Orangetheory experience.
• Recommend membership options based on each person’s goals.
• Follow up with leads through phone, text, and email.
• Help achieve studio membership and retention goals through exceptional service.
• Ensure every visit feels welcoming, professional, and personal.
• Answer questions and resolve concerns with confidence and care.
• Celebrate member milestones and accomplishments.
• Partner with coaches to deliver an outstanding onboarding experience.
• Maintain accurate member records using Orangetheory systems.
• Assist with opening and closing procedures.
• Keep the lobby and studio clean, organized, and presentation-ready.
• Support daily operations and contribute to a positive team environment.

Job description

Orangetheory Fitness East Nashville is seeking a Sales & Member Experience Specialist to welcome members, nurture relationships, and promote memberships. You’ll work with coaches to provide an outstanding onboarding experience and help achieve membership and retention goals.

If you’re energetic, people-focused, goal-driven, and thrive in a positive team environment, we’d love to meet you. This part-time role offers a mid/evening shift with several weekday hours and some weekends, plus a