Member Experience & Sales Leader

24 Hour Fitness; Newark (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Free club membership

Medical/dental/vision benefits

Paid time off

Employee assistance program

401k retirement plan

Job summary

24 Hour Fitness Newark club is seeking a Sales and Service Manager to lead the Sales and Service team, drive new member sales, and elevate member experience. You will hire, train, and coach staff, manage club performance against targets, and coordinate local marketing activities to grow membership and fitness revenue.

The role requires strong leadership, proven sales ability, and a guest-focused approach in a fast-paced club environment; travel 10% for training may be required.

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree preferred.
• 1-2 years of experience in service sales preferred.
• Prior management experience in service sales leading 4-10 employees preferred.
• Fitness industry experience preferred.

Responsibilities

• Hire, train and develop Sales and Service staff.
• Lead team to offer tailored product and service offerings.
• Coach team members through continuous assessment and feedback.
• Manage schedules to meet member and guest needs within hours.
• Drive new member sales and attainment of revenue targets.
• Collaborate with GM on local marketing and club initiatives.

Skills

Leadership

Sales

Customer service

Communication

Organizational skills

Coaching

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

24 Hour Fitness Newark club is seeking a Sales and Service Manager to lead the Sales and Service team, drive new member sales, and elevate member experience. You will hire, train, and coach staff, manage club performance against targets, and coordinate local marketing activities to grow membership and fitness revenue.

The role requires strong leadership, proven sales ability, and a guest-focused approach in a fast-paced club environment; travel 10% for training may be required.