Member Experience & Sales Leader

24 Hour Fitness; Beaverton (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

24 Hour Fitness is seeking a Sales and Service Manager (SSM) in Beaverton to drive member acquisition, retention, and revenue through skilled leadership and tailored wellness solutions. You will hire, train and coach a Sales & Service team, partnering with the GM to deliver a best-in-class member experience.

The role requires a strong emphasis on coaching, coaching and development, meeting sales targets, and coordinating local marketing efforts while maintaining a welcoming club environment for

Qualifications

• Leadership and coaching abilities to develop the Sales & Service team.
• Strong focus on delivering member-centric experiences.
• Professional responses to member and guest inquiries.
• Excellent organization and multitasking in a busy club environment.
• CPR/AED certification from an approved organization.

Responsibilities

• Lead and develop Sales & Service team members.
• Drive new member sales, EFT, POS packages and retail offerings.
• Set and monitor local sales goals and club statistics.
• Collaborate on local marketing activities and lead generation.
• Ensure onboarding plans help members achieve health goals.
• Maintain a clean, welcoming club environment and great member experience.

Skills

Positive leadership

Member-centric

Professional communication

Organizational skills

Education

High School diploma or GED

Bachelor's degree preferred

CPR & AED certification

Job description

24 Hour Fitness is seeking a Sales and Service Manager (SSM) in Beaverton to drive member acquisition, retention, and revenue through skilled leadership and tailored wellness solutions. You will hire, train and coach a Sales & Service team, partnering with the GM to deliver a best-in-class member experience.

The role requires a strong emphasis on coaching, coaching and development, meeting sales targets, and coordinating local marketing efforts while maintaining a welcoming club environment for