Member Experience & Sales Consultant II

BECU; Kirkland (WA); Hybride; USD 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

401(k) company match

4% 401(k) annual contribution by BECU

Medical, Dental and Vision

PTO & volunteer time off

Tuition Reimbursement

Discretionary donation match

Résumé du poste

BECU in Kirkland, WA, seeks a dedicated Member Consultant II to deliver a seamless member experience and apply product knowledge to assist with consumer financial needs. Travel across POD branches is required during training and for coverage, including Tukwila training location.

The role requires a Bachelor’s degree or equivalent, plus two years of sales-oriented financial or retail experience. Spanish fluency is a plus, with a pay range of $26–$32 per hour and strong benefits.

Qualifications

• Bachelor’s Degree or equivalent related experience.
• Minimum two years of experience in a sales-oriented, financial, or retail environment.
• Spanish language fluency highly desirable.

Responsabilités

• Exceptional Member Experience and Sales Consultation: Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts.
• Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member’s needs are fulfilled.
• Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources.

Connaissances

Sales experience

Customer service

Financial services

Formation

Bachelor’s Degree or equivalent related experience

Description du poste

BECU in Kirkland, WA, seeks a dedicated Member Consultant II to deliver a seamless member experience and apply product knowledge to assist with consumer financial needs. Travel across POD branches is required during training and for coverage, including Tukwila training location.

The role requires a Bachelor’s degree or equivalent, plus two years of sales-oriented financial or retail experience. Spanish fluency is a plus, with a pay range of $26–$32 per hour and strong benefits.