Member Experience & Sales Concierge

24 Hour Fitness; Oxnard (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free gym membership

Health insurance

401k with match

Paid time off

Job summary

24 Hour Fitness is seeking a full-time member service role in Oxnard, CA. You will welcome new members, understand their goals, and guide them through personalized fitness solutions to enhance their experience.

Responsibilities include building genuine relationships, ensuring a clean and safe gym environment, and delivering an outstanding onboarding experience to help members engage with fitness offerings.

Qualifications

• Authenticity, sincerity, and open-mindedness are valued.
• Self-motivated and passionate about helping others with a growth mindset.
• Strong service mentality focused on exceptional member experiences.
• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members and answer questions.
• Keep gym clean, well-maintained, and safe for members and guests.
• Deliver a sales and service experience that is welcoming and informative.
• Assist onboarding of new members and greet/guide them as they enter the gym.

Skills

Authenticity

Customer service

Self-motivation

Growth mindset

Positive attitude

Strong service mentality

Job description

24 Hour Fitness is seeking a full-time member service role in Oxnard, CA. You will welcome new members, understand their goals, and guide them through personalized fitness solutions to enhance their experience.

Responsibilities include building genuine relationships, ensuring a clean and safe gym environment, and delivering an outstanding onboarding experience to help members engage with fitness offerings.