Member Experience & Sales Banker

Orion Financial; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Drug screening

Equal opportunity employer

Job summary

Orion Financial in Memphis, TN is seeking a member service professional to greet members, process transactions, and promote credit union products. The role combines customer service with sales support and requires accurate teller duties and adherence to policies.

You'll interview loan applicants, assist with marketing campaigns, and help reach branch sales goals while remaining flexible to move among branches as needed. Equal opportunity employer and drug screening as part of the process.

Qualifications

• High school diploma or equivalent; some college preferred.
• Three years experience in financial institution/lending and/or sales environment.
• Knowledge of Credit Union policies and services.

Responsibilities

• Greet and welcome members to the credit union, provide courteous service and accurate transactions.
• Interviews loan and new member applicants to collect and enter information.
• Assist with marketing campaigns and sales promotions within the branch to increase sales.
• Seek opportunities to service each member's financial needs during interactions.
• Upsell credit union products during account openings and loan processes.
• Assist in tracking teller referrals for sales accuracy.
• Promote CU services such as IRAs, CDs, credit cards, and safe deposit boxes.
• Cross train in Assistant Branch Manager role.
• Assist in teller area with deposits, withdrawals, transfers, money orders, cashiers’ checks, and loan payments.
• All other duties as assigned.

Skills

Strong communication

Organization

Multitasking & deadlines

Education

High school diploma or equivalent; some college preferred

Job description

Orion Financial in Memphis, TN is seeking a member service professional to greet members, process transactions, and promote credit union products. The role combines customer service with sales support and requires accurate teller duties and adherence to policies.

You'll interview loan applicants, assist with marketing campaigns, and help reach branch sales goals while remaining flexible to move among branches as needed. Equal opportunity employer and drug screening as part of the process.