Member Experience & Sales Associate

AAA Mountain West Group; Salt Lake City (UT); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Great pay & incentive plans

401k matching

Medical, Dental, Vision benefits

Paid Holidays

Paid Time Off

Collaborative environment

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

Job summary

AAA Mountain West Group is seeking a Member Experience Associate in Salt Lake City, UT. You will provide genuine care and personal service to Members while achieving individual sales targets across rotating branch locations.

The role requires strong customer service orientation, adaptability, and active listening, with knowledge of AAA products and the ability to learn multiple product lines quickly.

Qualifications

• High School Diploma or GED required.
• 2–4 years of work experience, including at least 1 year in sales.
• Background in insurance, retail, hospitality, service industries or call centers valued.
• Willingness to travel and cover shifts at multiple locations.
• Valid driver’s license; bonding/fingerprinting and P&C licensing may be required.

Responsibilities

• Handle Member Services and product sales with knowledge of AAA products.
• Meet individual sales goals while delivering exceptional customer service.
• Learn and apply consultative sales techniques across locations.

Skills

Customer Service

Sales

Active Listening

Adaptability

Communication

Team Collaboration

Education

High School Diploma/GED

Tools

Computer Systems Proficiency

Job description

AAA Mountain West Group is seeking a Member Experience Associate in Salt Lake City, UT. You will provide genuine care and personal service to Members while achieving individual sales targets across rotating branch locations.

The role requires strong customer service orientation, adaptability, and active listening, with knowledge of AAA products and the ability to learn multiple product lines quickly.