Member Experience & Sales Associate

AAA Mountain West Group; Elk Grove (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k Matching

Medical Insurance

Dental Insurance

Vision Insurance

Wellness program

Paid Holidays

Paid Time Off

AAA Membership

AAA Discounts

Tuition Reimbursement

Job summary

AAA Mountain West Group seeks a Member Experience Associate to deliver outstanding service and value to Members across multiple branches. You will meet individual sales targets while deepening product knowledge and maintaining fiduciary accountability.

Role requires adaptability, strong listening, and the ability to learn various AAA products and systems. Travel between branches and Saturdays may be required; bilingual Cantonese/Mandarin is a plus.

Qualifications

• High School Diploma or GED required.
• 2–4 years of work experience, at least 1 year in a sales role.
• Background in insurance, retail, hospitality, service industries or call centers valued.
• Must travel between locations and work varied shifts.

Responsibilities

• Deliver member services and product sales while meeting individual sales goals.
• Be knowledgeable of AAA products and services and apply consultative sales techniques.
• Rotate between branches and travel between locations as needed.

Skills

Customer Service

Sales

Communication

Product Knowledge

Adaptability

Teamwork

Education

High School Diploma/GED

Tools

CRM systems

Microsoft Office

Job description

AAA Mountain West Group seeks a Member Experience Associate to deliver outstanding service and value to Members across multiple branches. You will meet individual sales targets while deepening product knowledge and maintaining fiduciary accountability.

Role requires adaptability, strong listening, and the ability to learn various AAA products and systems. Travel between branches and Saturdays may be required; bilingual Cantonese/Mandarin is a plus.