Bilingual Member Experience Associate - Spanish Speaking

AAA Mountain West Group; San Rafael (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k Matching

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Tuition Reimbursement

AAA Discounts

Free Membership

Job summary

AAA Mountain West Group in San Rafael is seeking a Member Experience Associate to deliver outstanding service and meet individual sales targets across multiple branch locations. The role rotates between branches and requires strong customer service orientation, adaptability, and active listening to identify member needs.

You will learn and apply knowledge of AAA products and services, use consultative sales techniques to uncover needs, present solutions, and close opportunities.

Qualifications

• Strong customer service orientation with ability to adapt to different branch teams and member bases.
• Ability to meet or exceed individual sales goals using consultative selling techniques.
• Basic product knowledge and quick learning of multiple branch offerings.
• Willingness to travel between branches and work Saturdays.

Responsibilities

• Handle member interactions, provide services, and promote products to reach sales targets.
• Identify member needs, present solutions, and close sales across branches.
• Maintain knowledge of AAA products, services, and branch procedures.

Skills

Customer Service

Sales

Communication

Product knowledge

Education

High School Diploma/GED

Tools

CRM systems

Job description

AAA Mountain West Group in San Rafael is seeking a Member Experience Associate to deliver outstanding service and meet individual sales targets across multiple branch locations. The role rotates between branches and requires strong customer service orientation, adaptability, and active listening to identify member needs.

You will learn and apply knowledge of AAA products and services, use consultative sales techniques to uncover needs, present solutions, and close opportunities.