Member Experience Relationship Banker

Broadview Federal Credit Union; Village of Colonie (NY); On-site; USD 31,436 - 34,192; Full time

Job summary

Broadview Federal Credit Union in Village of Colonie is seeking a Member Advocate to enhance the member experience by providing effective solutions. You will advocate for members, support branch growth, and maintain exceptional service standards.

Qualified candidates will possess 1-2 years of branch banking experience and proficiency in Microsoft Office, must have a flexible schedule to meet business needs, and be able to lift at least 10 pounds.

The role offers starting compensation between $22.82 - $24.82/hr. plus benefits.

Qualifications

• 1-2 years of branch banking experience required.
• Must maintain Notary Public License within 6 months.
• Ability to lift at least 10 pounds is necessary.

Responsibilities

• Advocate for members by providing solutions to achieve financial goals.
• Deliver exceptional member service and resolve complaints.
• Support branch growth to achieve corporate goals.

Skills

Interpersonal skills

Effective communication

Microsoft Word and Excel proficiency

Multi-tasking

Education

Associate degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Broadview Federal Credit Union in Village of Colonie is seeking a Member Advocate to enhance the member experience by providing effective solutions. You will advocate for members, support branch growth, and maintain exceptional service standards.

Qualified candidates will possess 1-2 years of branch banking experience and proficiency in Microsoft Office, must have a flexible schedule to meet business needs, and be able to lift at least 10 pounds.

The role offers starting compensation between $22.82 - $24.82/hr. plus benefits.