Member Experience & Banking Specialist

Broadview Federal Credit Union; City of Troy (NY); Vor Ort; USD 31.000 - 34.000; Vollzeit

Benefits dieser Stelle

Competitive benefits package

Bilingual encouraged

Zusammenfassung

Broadview Federal Credit Union in Troy, NY seeks a Relationship Banker to deliver exceptional member service and grow a profitable book of business across multiple local branches. You will engage members, review financial profiles, and recommend solutions while promoting various service channels.

The role requires 1–2 years in branch banking, a Notary Public license within 6 months of training, and proficiency with Word/Excel. Flexibility to operate from any local location is needed.

Qualifikationen

• Associate degree preferred, or combination of education and experience.
• 1–2 years of branch banking experience.
• Notary Public License passed and Signature Guarantee permissions within 6 months of training.

Aufgaben

• Advocate for members and enhance their experience by providing solutions.
• Attract new members and deepen relationships using the Member Advantage approach.
• Deliver exceptional member service with accuracy and operational excellence, including issue resolution.

Kenntnisse

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Ausbildung

Associate degree or equivalent

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Jobbeschreibung

Broadview Federal Credit Union in Troy, NY seeks a Relationship Banker to deliver exceptional member service and grow a profitable book of business across multiple local branches. You will engage members, review financial profiles, and recommend solutions while promoting various service channels.

The role requires 1–2 years in branch banking, a Notary Public license within 6 months of training, and proficiency with Word/Excel. Flexibility to operate from any local location is needed.