Member Experience Ambassador

Vasa Fitness co; Rockford (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Gym memberships

401(k) options

Free therapy

PTO

Job summary

VASA Fitness in Rockford, IL is seeking a friendly Member Experience Specialist to greet guests, maintain a clean club, and guide members on memberships and personal training options. You’ll help create a welcoming, energetic environment that motivates members to return and engage with our wellness community.

Base pay starts at $15.00 per hour with commission opportunities, plus benefits for eligible employees.

Qualifications

• 1+ year of customer service experience preferred.
• Ability to guide members on memberships, upgrades and personal training options.
• Comfortable in a fast-paced, front-desk environment.

Responsibilities

• Greet members warmly and build personal connections.
• Keep the club clean and organized to feel like home.
• Guide members on memberships, upgrades and PT options and answer questions.

Skills

Strong communication

Professional approach

Multitasking

Independent work

Customer service

Job description

VASA Fitness in Rockford, IL is seeking a friendly Member Experience Specialist to greet guests, maintain a clean club, and guide members on memberships and personal training options. You’ll help create a welcoming, energetic environment that motivates members to return and engage with our wellness community.

Base pay starts at $15.00 per hour with commission opportunities, plus benefits for eligible employees.