Member Experience & Lending Specialist

Truity Credit Union; Olathe (KS); On-site; USD 35,000 - 45,000; Full time

Job summary

A financial cooperative in Olathe is seeking a member services representative to build strong member relationships and provide assistance with deposit-related and consumer-lending products. The ideal candidate will have excellent communication skills, a high school diploma, and experience in customer service. Responsibilities include loan processing, addressing member inquiries, and performing compliance training. The position offers a dynamic work environment in a supportive team culture.

Qualifications

• Minimum of one year to three years of similar or related experience.
• Regular attendance and timeliness are essential functions of this position.
• Ability to occasionally lift objects weighing up to 25 pounds.

Responsibilities

• Build and maintain strong member relationships.
• Assist members with deposit-related and consumer-lending products.
• Evaluate and authorize approval of consumer loans.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Ability to prioritize

Education

High school degree or equivalent

Tools

Modern office equipment

Various software programs

Job description

A financial cooperative in Olathe is seeking a member services representative to build strong member relationships and provide assistance with deposit-related and consumer-lending products. The ideal candidate will have excellent communication skills, a high school diploma, and experience in customer service. Responsibilities include loan processing, addressing member inquiries, and performing compliance training. The position offers a dynamic work environment in a supportive team culture.