Member Experience Leader - Hospitality & Events

Industrious; Nashville (TN); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Wellness programs

401k plan

Professional development grants

Job summary

Industrious is seeking a hands-on Member Experience Manager for an on-site role in Nashville, TN. You’ll be the key connector for members, organizing operations, events, and outreach to the local business community to deliver exceptional days at work.

You’ll identify member needs, manage tours and outreach, and ensure smooth daily operations while representing Industrious in the local market. The position emphasizes collaboration, hospitality, and problem-solving.

Qualifications

• Perform repetitive tasks requiring lifting up to 25 lbs.
• Must be able to stand, bend, kneel, reach, and walk for extended periods.
• Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations.

Responsibilities

• Be the go-to problem solver and connector for members at the site.
• Identify potential members and deliver exceptional day-at-work experiences.
• Coordinate events and communicate effectively with the local business community.

Job description

Industrious is seeking a hands-on Member Experience Manager for an on-site role in Nashville, TN. You’ll be the key connector for members, organizing operations, events, and outreach to the local business community to deliver exceptional days at work.

You’ll identify member needs, manage tours and outreach, and ensure smooth daily operations while representing Industrious in the local market. The position emphasizes collaboration, hospitality, and problem-solving.