Member Experience Leader — Free Gym Membership & Daily Pay

EōS Fitness; Melbourne (FL); Sur place; USD 24 796 - 27 552; Plein temps

Avantages offerts par ce poste

Free membership for you and one family member

Discounted Personal Training

Daily Pay offered

401(k) + Company matching

Group Health, dental, vision insurance

Résumé du poste

EōS Fitness in Melbourne, FL is seeking a Member Experience Manager to enhance customer service and member satisfaction. This role involves resolving member concerns, training staff, and ensuring a clean, welcoming gym environment.

The ideal candidate should possess strong communication and organizational skills, alongside experience in fitness management. Benefits include competitive pay and a free membership for a family member among other perks.

Qualifications

• Proven experience in customer service or front-line leadership in fitness or hospitality.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Enhance the member experience and address concerns.
• Monitor trends in member satisfaction and provide insights.
• Train and develop the front desk staff.

Connaissances

Customer service experience

Communication skills

Problem-solving skills

Organizational skills

Proficiency with fitness management software

Outils

Microsoft Office Suite

Social media platforms

Description du poste

EōS Fitness in Melbourne, FL is seeking a Member Experience Manager to enhance customer service and member satisfaction. This role involves resolving member concerns, training staff, and ensuring a clean, welcoming gym environment.

The ideal candidate should possess strong communication and organizational skills, alongside experience in fitness management. Benefits include competitive pay and a free membership for a family member among other perks.