Member Experience & Gym Sales Pro

BFit Gyms; Buena Park (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401(k) with match

Paid time off

Employee resource groups

Job summary

24 Hour Fitness is seeking a member-facing role focused on welcoming new members and guiding them as they begin their fitness journey. You will build trust-based relationships, listen to goals, and recommend personalized solutions to support overall fitness success.

The role emphasizes providing a welcoming, informative experience, onboarding new members, and helping them engage with gym offerings, with flexible full-time hours available.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Flexible availability across weekdays, weekends, and holidays.
• Strong customer-service mindset and ability to build trust.

Responsibilities

• Develop first-name relationships with members, answering questions and resolving concerns.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience to all guests and members.
• Assist new member onboarding to connect them with fitness offerings.

Skills

Customer service

Communication

Retail sales

Interpersonal skills

Team player

Education

High school diploma

Tools

POS system

Job description

24 Hour Fitness is seeking a member-facing role focused on welcoming new members and guiding them as they begin their fitness journey. You will build trust-based relationships, listen to goals, and recommend personalized solutions to support overall fitness success.

The role emphasizes providing a welcoming, informative experience, onboarding new members, and helping them engage with gym offerings, with flexible full-time hours available.